Shipping policy

Please click here to view an extensive list of the policies related to orders and shipping.

For our esteemed customers requiring shipment to Alaska or Hawaii, we kindly request you to reach out to our dedicated support team for personalized assistance. Please contact us at admin@bountiusa.com, and we will be delighted to facilitate your shipping needs with utmost care and efficiency. Your satisfaction is our top priority, and we are here to ensure a smooth and tailored shipping experience for your valued orders.

The team is doing their best to ensure accurate tracking information is provided to all customers. Please allow for 2-3 business days for small parcels to receive tracking information. After you receive your tracking number, you can then track your shipment through the online tracking service provided by the parcel service:

www.ups.com
1-800-742-5877

www.fedex.com
1-800-463-3339

If you have any queries or concerns about your order or the shipping process, please feel free to contact JumpSport and they will happily assist you! You can send an email to orders@jumpsport.com  or reach them on 1-888-567-5867

Can I refuse to accept delivery or cancel a shipped order?
JumpSport is always concerned about your satisfaction. However, should you decide to cancel a shipment in progress or refuse delivery of an item legitimately ordered from them, then a credit will be issued for the item as provided for in the Return Policy. If you are refusing delivery because the shipment appears damaged, please rather accept delivery of your item(s), and contact JumpSport immediately if there is a concern. UPS will still pick up your package to return it if they are contacted within 24 hours. Contact the Customer Service department at 1-888-567-5867 to discuss your concerns, and they will do their best to remedy the situation. However, if you still want to return your item(s), it can be arranged for UPS to pick them up from you.